If you have just got into the catering business, read on for some help.
1. Follow Compliance Rules Religiously
When you are a newbie in the catering business, it is very important to follow compliance rules strictly as this is what going to take you to the top in no time. When it comes to food, the compliance rules are the ones which are in top priority of customers since it is directly related to their health. And when a caterer keeps this thing in mind to set their priority then this shows their concern for their people and it will create a great entry into this business.
2. Use Proper Management Systems
A newbie must possess professionalism in their working to attract customers which leads to proper management of everything. It is highly advised to use catering automation software for such management as this will ease your life in many ways. Since as a newbie, you cannot or you should not take risk of hiring a lot of staff for your business while managing things manually will be good enough hassle to handle alone.
3. Make Professional Order Management System
A newbie in a catering business must make sure the professional order management option before opting for any catering software. This option must include the order placement procedure with keeping follow up notifications till the event has been completed with all the required services. It will be like the start to end procedure with full visibility to customers to follows their orders.
4. Automated Invoicing & Payment Procedures
One more thing that should be included in your catering software if automated invoicing and billing procedures once the orders have been placed and processed. This option is like a life saver for a newbie caterer who is full day busy in making their new business a success. It should work as sending an automatic email to both parties so as to avoid any miscommunication regarding pricing issues.
5. Offer Promo Codes with Tempting Packages
Since you are a newbie, you need to make space into the market yourself to give your entry. A very good way to make prominent entry is to offer promo codes as a launch program. Design a proper launching with some tempting packages at very reasonable rates which can convince customers to give your services a must try. Once they are convincing, you get your entry ticket to kick-start your business easily.
6. Keep Your Customer on Top Priority
Always follow the thumb rule of “Customer is always right” if you want your business to be a good success. This leads to two things; customer services and customer feedback. Firstly, you need to offer very responsive customer services and manage all their queries as soon as possible with some designated customer services personnel. Secondly, formulate a feedback form for your customers and evaluate those forms on a monthly or quarterly basis. Also, keep your customers posted regarding their feedbacks if any improvement has been made against their concerns or their opinion matters for you. This simply means to keep your customers always on your top priority and success is all your then.